I purchased this Spartan about a month ago and I noticed that the front sight fiber tube was slightly off center. I contacted STI's Customer Service and spoke to Chris, who told me to immediately return the slide to his attention.
I did so the week before Thanksgiving. About 10 days later I received the slide back with a new front sight. They replaced the original with a Dawson Fiber Optic and I'm extremely pleased not only with the sight, but with the exceptional customer service STI offers. I assure you, this will not be my last STI gun.
Oh, I've just put some traction tape on the front strap for now. I'll be breaking this gun in over the winter and hopefully before the spring competitions start I'll get the front strap lined - properly.
Again, thank you to Chris and the staff at STI. Keep up that type of service, you will be rewarded.
I did so the week before Thanksgiving. About 10 days later I received the slide back with a new front sight. They replaced the original with a Dawson Fiber Optic and I'm extremely pleased not only with the sight, but with the exceptional customer service STI offers. I assure you, this will not be my last STI gun.
Oh, I've just put some traction tape on the front strap for now. I'll be breaking this gun in over the winter and hopefully before the spring competitions start I'll get the front strap lined - properly.
Again, thank you to Chris and the staff at STI. Keep up that type of service, you will be rewarded.

