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Discussion Starter · #1 · (Edited)
I would like to share my experience thus far dealing with Brock and Bluegrass.

I ordered a holster from Brock last August. He charged my card on September 3. Holster shipped in November, and looked like crap. The finish was bad, the opening was way to small (looked collapsed). It was the Thanksgiving and I had family staying with me, and didn't get around to contacting Brock for a few weeks.

He would not do a refund, but said to send it in and he would fix it right up. I shipped it back right away.

I have not heard from him since January 5, and have send multiple emails.

My credit card company says it has been too long to do a chargeback.


By far the worst customer service I have ever experienced.



EDIT: Brock responded to me on glocktalk. Pictures are also in that thread.
http://glocktalk.com/forums/showthread.php?p=12398751
 

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There were problems here with people getting holsters from him, he was a forum supporter and I did not ask him to renew after it expired.
 

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I'm sorry to hear this.
 

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Discussion Starter · #6 ·
I received an email saying he issued a refund. It hasn't hit my account yet.


Take a look at the minor variations in these two photos.
Does the distance between the stitching and edge appear consistent between the photos? Specifically the far left?

 

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Wow, what a bummer! I was actually looking at them a while back because I like that they could switch from IWB to OWB; I'm glad I decided to go with Simply Rugged... great product, and a great guy to work with (right up there with Sarge, EGW, and Fusion).
 

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Wow, what a bummer! I was actually looking at them a while back because I like that they could switch from IWB to OWB; I'm glad I decided to go with Simply Rugged... great product, and a great guy to work with (right up there with Sarge, EGW, and Fusion).
You are right about good guy.
I have one of his too.
 
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